As an interior designer, I have had the pleasure of working with Doug’s team on several projects over the years and I even worked with them when it was time to remodel my own master bathroom. Their “try before you buy” business model has allowed my clients to go into their live working showroom and actually use one of their tubs before they buy it! Who does that?!?! And not only does their showroom help my clients envision what their new bathroom will look like, it also helps them make selections more quickly and confidently. And Jan’s product knowledge is unsurpassable! There has honestly never been a question my clients or I have asked her that she didn’t know the answer to. Most impressive is the level of customer service my clients and I have received from Jan and the entire Tubs and More team. They always answer the phone, respond to emails promptly and deliver my orders when they said they would. And Doug is always in copy when an order is placed so he can personally thank me for doing so. Again, who does that?!?! In short, working with them has not only been a pleasure personally, but as a busy professional, they have made for an exceptional business partner and I honestly wouldn’t even consider working with anyone else.
I didn't think a place like Tubs and More existed! I left my town for weeks on end, drove 40-60 miles a day to search for the perfect bathroom fixtures, accessories, tubs, shower heads and plumbing and just wasn't satisfied that I couldn't actually try my tub out! After weeks of searching, a well known contractor mentioned to check out Tubs and More, and I am beyond glad I did! After working on home remodeling projects for 6 years, I can honestly say that Tubs and More is a leader in the area for these reasons: 1) superior customer service 2) fantastic selection of products, that you can touch and feel (I went to the store in my bathing suit to try out a tub!) 3) timely delivery of products 4) competitive pricing 5) great store hours 6) supportive and consultative sales reps, that work as a great team 7) resourceful and will partner with your contractor to ensure the job is completed flawlessly. Tubs and More is a Diamond in the Ruff Merchant and I wish all brick and mortar stores operated this way!
If I could give Doug (and Maui) 10 stars, I would! After seemingly endless horrifying and expensive experiences renovating a home, I went online to research whirlpool tubs to fit my very specific requirements while also being the best "bang for a buck." I found it very difficult to use websites to search for the criteria important to me, so I resigned myself to having to resort to bricks and mortar and the assumed high markups and poor service... I was so wrong! I don't have enough space here to sing this resource's praises. Everything about this experience exceeded my wildest expectations. From the showroom full of beautiful things to the superior knowledge of products and an uncanny ability to understand and exceed my needs, everything about Tubs and More put me at ease with the decisions made and the money spent. If you find yourself in the precarious position of building or renovating, save yourself time, money and aggravation. Start and end at Tubs and More!
Great! I am completely remodeling my bathroom without help of designer and prior to finding Tubs & More Supply (aka Doug's Tubs), I could not find a supplier who (a) was willing to work so patiently with a laymen, (b) had service associates who could really guide on the best purchasing decisions and (c) had a showroom that allowed me to sit in and test the bathtubs (If you where your suit they'll actually fill tubs so you can get full experience). While Tubs & More is technically a place you go and buy bathroom equipment, I really do think the services they provide in making this a pleasant and uncomplicated experience for folks who don't do this regularly is very worthy of honorable mention on Angie's list.
Just had my first experience doing business with Tubs & More - Wow! Boy does Doug deliver, and I mean literally! Everything he promised, no surprises, no hassles, just great personal attention and customer service. Tubs & More will definitely be a business I check with before purchasing all things plumbing in the future.
I purchased tubs, Toto toilets, sinks, faucets, multiple showers, like rain showers, body showers, waterfall showers and hand showers, I bought mirrors, and all my hardware items from Tubs & More Supply, for a bathroom remodel.